Haidilao Hot Pot (Central Chiang Mai) 海底捞Central清迈店

“Good hot pot place in Chiang Mai … Prices are cheaper compared to UK or Singapore shops and they provide free rice and drinks and ice-cream … Portion sizes are bigger and quality is good … Service can be a bit slow at times but overall we enjoyed our meal …”

“Delicious Chinese hot pot restaurant located in Central mall Chiang Mai. Great service from the staff. The price is higher than average but their ingredients are good. I reccomended their mala soup. Don't forget to tell them if it's your birthday or any important day and they will surprise you.”

“5 Stars for the service. The nam ngeaw hot pot soup was very interesting; it was better than expected. There is also refillable chrysanthemum tea and winter melon tea. The teas are a bit too sweet but they were good as well. The service at this location was very attentive and our waiter brought us sauces to try and gave my mother pumpkin porridge to try and to take home for free. There was also a show where someone came out and danced with a fan during our meal.”

“Title: Mixed Experience at Haidilao Central Festival Chiang Mai Rating: ★★★☆☆ (3/5) Review: I recently dined at Haidilao in Central Festival Chiang Mai and had a mixed experience. While the food was delicious, there were a few drawbacks that affected my overall satisfaction. I would rate my visit a 3 out of 5. Let's start with the positives—the food at Haidilao was tasty. The flavors were rich, and the variety of ingredients offered was impressive. I enjoyed the dining experience in terms of the culinary offerings. However, one notable downside was the high price. Haidilao is known for its premium hot pot dining experience, and this is reflected in the prices. It may be considered quite expensive compared to other dining options in the area. If you are budget-conscious, it's worth considering this aspect before visiting. Another area that left room for improvement was the service. While the staff members were generally attentive, there was an excessive level of attention that compromised personal space and privacy. The constant presence of staff members trying to assist and provide services sometimes felt intrusive and overwhelming. Additionally, when it came to ordering beverages, there was an unusual delay. The wait time for the drinks to arrive was longer than expected, which was disappointing. This aspect could have been managed better to ensure a more efficient and enjoyable dining experience. In summary, Haidilao at Central Festival Chiang Mai offers delicious food, but there are a few drawbacks to consider. The high prices, the overly attentive service that compromises personal space, and the slower service for beverage orders were notable aspects that impacted my experience. If you are willing to overlook these drawbacks, the food quality itself is worth trying.”

“One of my favorite restaurants here in CM. The service and food are both phenomenal. They offer free snacks and drinks and nails (yes, you can get a free manicure) while you wait! They offer a Chinese mask show, self-serve sauce bar, etc. Even a children's activity room (for those with kids)!”