Vietnamhouse Inc.

“Pros The response speed is very fast, and both new contracts and contract renewals are handled efficiently. Their support via LINE is also very responsive and polite, which is especially appreciated as a Japanese customer. Cons There were some situations where communication with the property owner felt unclear. In addition, there is room for improvement in maintenance and repair services. I understand that the agency acts only as an intermediary and is not directly responsible; however, there were cases where repairs to appliances or furniture needed to be redone within a month at the same location. This made me feel that the quality of the contractors varied, and I hope more care will be taken in selecting and managing them. Furthermore, it was sometimes difficult for them to fully understand the condition of faulty furniture or appliances through LINE messages alone, which caused some stress during communication. Overall, their speed of response and Japanese-language support are excellent. If the maintenance and repair aspects improve, this would become a much more satisfying service.”

“I had a great experience as a tenant with Vietnamhouse Inc.. The team is friendly, responsive, and very helpful throughout the entire stay. Any issues were handled quickly and professionally, and communication was always clear and smooth. The apartment was well-maintained, and the whole rental process—from move-in to support during the stay—was easy and stress-free. I felt well taken care of as a tenant. Highly recommended for anyone looking for a reliable and comfortable rental experience in Vietnam!”

“I appreciate the fast response and helpful support during the apartment rental process. The team is friendly and professional. They also provided clear information and made the whole process smooth and easy. ❤️”

“Vietnamhouse Inc. provided outstanding service to my family. They were instrumental in helping us find the perfect rental property in Vietnam. Their team made the entire process seamless and stress-free. We highly recommend Vietnamhouse Inc. to anyone seeking real estate assistance!”

“The service is relatively good. However, communication needs improvement, as there are times when responses are slow.”