Farrer Park Hospital

“Friendly and professional doctors & nurses & staff made me feel very welcomed and at ease, for my procedure which required a warded stay. Food is good too. Pleasant experience! Keep up the good work!”

“I stayed at Farrer Park Hospital in March 2026 for my surgery and overall had a very positive experience. After my surgery, I was sent to the ICU, and I would especially like to thank Nurse Snow, who was very caring and gentle. She always reassured and comforted me whenever she administered medication, which really helped me feel less anxious and more cared for during recovery. The ward nurses were generally very nice, accommodating, and understanding throughout my stay. The physiotherapists were also friendly, encouraging, and professional. The food was good overall; some meals were really nice, and there was a good variety of options. Overall, the care team made my recovery experience much more comfortable and reassuring. Thank you to the staff for their kindness and support.”

“UPDATE: It has been more than a month and no one has reached out to me (as per the review reply). Not that it will fix anything, it just shows how you deliver your commitments. At this point, please don't bother. 1 - Safety - I lost $50 from my wallet. I never carry cash and only keep specifically a $50 and a $10 bill in case of emergency and cashless is not an option. This has been my practice for years. When I reached home to fix my belongings, I discovered the $50 bill missing. I am sure of this. Called in to ask for the names of the people who had access to my room, it was not provided. Instead an apology was offered since they cannot "find the money". I was too trusting and thought I was in a safe space, my fault. For a bill of almost $40K, losing $50 may seem negligible but it is the thought that someone is taking advantage of sick people during the time of their weakness that bothers me, thinking that they may not notice if something is lost. I hope that the $50 helped the person that took it and I will let karma take care of it. 2 - Cleanliness - There was a cockroack crawling about in my room - in a hospital, of all places! 3 - Handover - I have found myself several times reiterating my schedule, what medicine I am taking, and the notes for my stay. I am not sure if you maintain charts or notes but I have been to other hospitals and by far, this is the worst experience I have encountered where the patient reminds the staff. 4 - Billing - I reminded and asked the frontdesk, I think her name was Sara about the process of LOG Top-up request. She said that by 3rd day if the initial LOG is insufficient, they will automatically request for it. The FC during admission was $28K and my final bill was $40K - no one triggered the LOG revision. Again, my fault for trusting what the staff committed. During discharge, the guy was not even sympathethic of the situation. He just kept insisting I need to cover the gap and all he could do is email my insurance provider which was pointless already at that time since I am already being discharged. Imagine if I did not have the means to cover the gap, what would have happened then? It is sad that while my doctors were amazing, the facilities are new, and the technology is state-of-the-art... It is the experiences and negligences that is causing my ratings to be this low. Disappointed is an understatement.”

“I had a very reassuring experience at the hospital thanks to the kindness and professionalism of the staff. Nurse Geraldine was incredibly warm and patient. Dr. Chou Ning from the Neuro department is calm, knowledgeable, and compassionate. He took the time to explain everything clearly and made me feel confident in my care. It’s not always easy being in a hospital, but having such friendly and caring medical professionals made a big difference. Truly grateful for their dedication and support.”

“When my husband’s surgery was booked here I was a little nervous because I was unfamiliar with this private hospital in Singapore. However, our experience was top-notch. The hospital is very clean, new and the level of care was superb. Front staff and billing were kind and patient; nurses were warm, caring and highly professional; and of course the surgeon and operating team were all fantastic. If anyone in my family needed care / hospitalization in the future I would not hesitate for a moment to choose Farrer Park Hospital. (Also the hospital food was quite good!)”