Serene Signature Spa Hanoi

“There are a lot of positive reviews, and we would like to give it a try on our arrival day. We booked the "Pamper Yourself" package for two people. They kindly arranged a couple's room for us for our massage sessions. Both of the lady masseuses are skillful and strong, even with their petite size, and we are thankful for that. The hair spa session was good too; my hair felt fresh and shiny. We were greeted with a warm welcome and a glass of tea with a cold face/hand towel. Something to note: if you are sensitive to smells, you will find the hand towel has a hint of a stench after it dries. I'm not sure if this is because the towel had been kept in the fridge or due to a long period at a certain temperature. We were also offered a choice between a relaxing massage or a deep tissue massage with four selections of massage oil. The price range is definitely higher than average but comes with a better environment, clean and well-maintained facilities, and professional staff. There was no language barrier, and they were not like those who offer lower prices but then keep asking and pressuring for tips by the end of the sessions. It is definitely a place for relaxing.”

“This is the best SPA in Hanoi in my view. The space is very serene and comfortable. The receptionist, therapist and all working there are very helpful and provide excellent customer focus and service. The receptionist Cindy explained in detailed our package we booked and what to expect. Very good service from her. The massage room was very clean, cosy and serene. Will definitely visit them again on my next trip to Hanoi.”

“Mina and Lita have been excellent. We loved the head spa experience and it’s so soothing! a bit pricey than else where but this is a must try!”

“The staff at Serene Signature Spa are very friendly and helpful. They helped us pick out a massage that fit within the time we had before boarding our bus to Sapa. I got the cupping massage treatment. Jackie was the best masseuse! He found all the knots and massaged them out. The pressure was perfect. The spa is very clean, not cramped, and thy have showers. I would definitely come here every time I visit Hanoi or their other branch in Hoi An! Thank you Serene Signature Spa Hanoi!”

“The massage and hair wash was very good ! Therapist Mina was pleasant and constantly checking in on whether the pressure was good and sufficient. She did a great job! The place is serene and clean and welcoming. They speak English well and were able to answer well :)”